1. This section contains information relating to the management of www.ne-t.it with regard to the processing of the data of users of www.cappelladegliscrovegni.it

2. This information notice is also valid for the purposes of Article 13 of Legislative Decree no. 196/2003, the Personal Data Protection Code, and for the purposes of Article 13 of EU Regulation no. 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, for persons interacting with www.cappelladegliscrovegni.it and can be reached at the address corresponding to the home page:


3. This information is provided only for www.cappelladegliscrovegni.ite and not for other websites that may be consulted by the user through links contained therein.

The part of the site that can be reached by pressing the button - Book your visit / Book online - (http://cappelladegliscrovegni.vivaticket.it/?Language=ITA) is managed by a third party company, Charta (Vivaticket) and its privacy policy can be read here: http://www.vivaticket.it/index.php?nvpg[aboutUs]&page=privacy

4. The purpose of this document is to provide information on the methods, times and nature of the information that the data controllers must provide to users when they connect to the web pages of www.ne-t.it, regardless of the purposes of the connection itself, according to Italian and European legislation.

5. The information may be subject to change due to the introduction of new regulations in this regard, so the user is invited to periodically check this page.

6. If the user is under 16 years of age, in accordance with Article 8, c.1 of EU Regulation 2016/679, he or she must legitimise his or her consent by means of authorisation from his or her parents or legal guardian.


1 - Owner of the Data

1. The data controller is the natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. It also deals with security profiles.

2. With regard to this website, the data controller is the Legal Representative of: Ne-t by Telerete Nordest srl and for any clarification or exercise of the user's rights, the user may contact him at the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

2 - Data processor

1. The controller is the natural or legal person, public authority, service or other body that processes personal data on behalf of the controller.

2. Pursuant to Article 28 of EU Regulation No. 2016/679, upon appointment by the data controller, the data controller of the website www.ne-t.it is: Attorney Carlo Bettio.

3 - Place of data processing

1. The data processing generated by the use of www.ne-t.it takes place at Ne-t by Telerete Nordest srl, located in Seconda Strada 14/16/18  - 35129 Padova

2. In case of necessity, the data connected to the newsletter service may be processed by the person in charge of the processing or persons appointed by him/her for this purpose at the relevant premises.


See this link


1 - Method of data processing

1. As is the case with all websites, this website also makes use of log files in which information collected in an automated manner during the users' visits is stored. The information collected may be as follows:

  • Internet Protocol (IP) address;
  • Browser type and device parameters used to connect to the site;
  • Name of the internet service provider (ISP)
  • Date and time of visit;
  • Website page
  • Referral and exit web pages
  • eventually the number of clicks

2. The aforementioned information is processed automatically and collected in an exclusively aggregate form in order to verify the correct operation of the site, and for security reasons. This information will be processed in accordance with the legitimate interests of the owner.

3. For security purposes (anti-spam filters, firewalls, virus detection), the automatically recorded data may also include personal data such as the IP address, which could be used, in accordance with the relevant laws in force, to block attempts to damage the site itself or to harm other users, or in any case harmful or criminal activities. Such data is never used to identify or profile the user, but only for the purpose of protecting the site and its users, such information will be processed according to the legitimate interests of the owner.

4. If the site allows the insertion of comments, or in the case of specific services requested by the user, including the possibility of sending the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identification data of the user, including the e-mail address. This data is understood to be voluntarily provided by the user at the time of requesting the service. By entering a comment or other information, the user expressly accepts the privacy policy, and in particular agrees that the contents entered may be freely distributed to third parties. The data received will be used exclusively for the provision of the service requested and only for the time necessary for the provision of the service.

5. The information that users of the site decide to make public by means of the services and tools made available to them is provided by the user knowingly and voluntarily, exempting this site from any responsibility regarding possible violations of the law. It is the user's responsibility to verify that he or she has permission to enter the personal data of third parties or content protected by national and international regulations.

2 - Purpose of data processing

1. The data collected by the site during its operation are used exclusively for the purposes indicated above and stored for the time strictly necessary to carry out the activities specified, and in any case no longer than one year from collection

2. Data used for security purposes (blocking attempts to damage the site) are kept for the time strictly necessary to achieve the aforementioned purpose

3 - Data provided by the user

1. As indicated above, the optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's address, which is necessary to respond to requests, as well as any other personal data included in the message.

2. Specific summarised information will be progressively reported or displayed on the pages of the site set up for particular services on request.

4 - Support in configuring your browser

1. The user can also manage cookies through the settings of his/her browser. However, deleting cookies from your browser may remove the preferences that you have set for the site.

2. For further information and support You can also visit the specific help page of the web browser you are using:

Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences

Safari: http://www.apple.com/legal/privacy/it/

Chrome: https://support.google.com/accounts/answer/61416?hl=it

Opera: http://www.opera.com/help/tutorials/security/cookies/

5 - Social Network Plugins

1. This website also incorporates plugins and/or buttons for social networks in order to enable easy sharing of content on your favourite social networks. These plugins are programmed so that no cookies are set when you access the page in order to protect your privacy. If the social network so requires, cookies will only be set when the user makes actual and voluntary use of the plugin. Please note that if the user browses while logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration with the social network.

2. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, which you should refer to:

Facebook: https://www.facebook.com/help/cookies

Twitter: https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter


Pinterest: https://about.pinterest.com/it/privacy-policy

AddThis: http://www.addthis.com/privacy/privacy-policy

Linkedin: https://www.linkedin.com/legal/cookie-policy


1. Article 13, c. 2 of the EU Regulation 2016/679 lists the user's rights.

2. The website www.cappelladegliscrovegni.it therefore intends to inform the user of the existence:

- of the right of the interested party to ask the owner for access to personal data (art. 15 EU Regulation), their updating (art. 7, co. 3, lett. a) Legislative Decree 196/2003), rectification (art. 16 EU Regulation), integration (art. 7, co. 3, lett. a) D.Lgs. 196/2003) or limitation of processing concerning him (art. 18 EU Regulation) or to oppose, for legitimate reasons, their treatment (art. 21 EU Regulation), in addition to the right to data portability (art. 20 EU Regulation);

- the right to request cancellation (art. 17 EU Regulation), transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed (art. 7, co. 3, lett. b) Legislative Decree no. 196/2003);

- the right to obtain certification that the operations of updating, rectification, integration of data, cancellation, blocking of data, transformation have been notified, also as regards their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate to the protected right (art. 7, co. 3, lett. C) Legislative Decree no. 196/2003);

3. Requests can be addressed to the data controller, without formalities or, alternatively, using the model provided by the Guarantor for the Protection of Personal Data, or by sending an email to the address: info@cappelladegliscrovegni.(it)

4. If the processing is based on Art. 6, paragraph 1, letter a) "express consent to use" or on Art. 9, paragraph 2 letter a) "express consent to use genetic, biometric, health-related data, data revealing religious or philosophical beliefs or trade-union membership, data revealing racial or ethnic origin or political opinions", the user has the right to revoke the consent at any time without affecting the lawfulness of the processing based on the consent given before the revocation.

5. Similarly, in the event of a breach of the legislation, the user has the right to lodge a complaint with the Garante per la Protezione dei Dati Personali, as the authority responsible for supervising processing in the Italian State.

6. For a more detailed examination of your rights, see articles 15 et seq. of the EU Regulation 2016/679 and article 7 of Legislative Decree 196/2003.

You have the right to object to the processing of your personal data.


This site may share some of the data collected with services located outside the European Union. In particular with Google, Facebook and Microsoft (LinkedIn) via social plug-ins and the Google Analytics service. The transfer is authorised on the basis of specific decisions of the European Union and the Garante for the protection of personal data, in particular decision 1250/2016 (Privacy Shield - here the information page of the Italian Garante), so no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.



1. This website processes user data in a lawful and correct manner, adopting appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of data. The processing is carried out using computer and/or telematic tools, with organisational methods and logics strictly related to the purposes indicated.

2. In addition to the owner, in some cases, categories of people in charge of organising the site (administrative, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the data.


1. This document, published at:


constitutes the privacy policy of this website.

2. It may be subject to changes or updates. If there are significant changes or updates, we will notify users accordingly.

3. Previous versions of the document will still be available on this page.

4. The document was updated on 17/05/2018 to comply with the relevant regulatory provisions, and in particular in accordance with EU Regulation 2016/679.

The Scrovegni Chapel is open:

  • From 9.00am to 7.00pm all year round.
    Visits every 15 minutes (last admission at 6.45pm)

    Daytime tickets also include the Eremitani Civic Museum on non-holiday Mondays, and the Eremitani Civic Museum + Zuckermann Palace from Tuesday to Sunday.

    The Eremitani Civic Museum is open every dayt from 9.00am to 7.00pm (the ticket office opens at 8:45am)
    Zuckermann Palace is open from Tuesday to Sunday from 10am to 7.00pm (closed on non-holiday Mondays).

  • From March 25th to November 1st the Scrovegni Chapel can be visited also in the evening from 7.00pm to 10.00pm.
    Visits every 20 minutes (last admission at 9.20pm).

    Evening tickets include only the Scrovegni Chapel.

Closing days:

December 25th
December 26th
January 1st

The ticket office is situated at the entrance of the Eremitani Museum. Its address is 8, Eremitani Square.


ONE Ticket / Urbs Picta Card will be available in three versions. For tourists, the Single Ticket / Urbs Picta Card will be valid for 48 or 72 hours (on sale at 28 and 35 euros respectively) and includes the use of public transport in the price. For residents of the Province of Padua is available a Single Ticket / Urbs Picta Card valid for 6 months (cost 25 euros).


We kindly inform you that from 10.00am on Tuesday, December 19th it will be possible to book until June 30th, 2024.

Since 1 July the update of the entrance fees to the Civic Museums has come into force on the basis of the resolution of the municipal council n ° 2023/0055 of 21/02/2023.



Please note that it is not possible to make reservations for the same day. Tickets must be collected well in advance: it is advisable for groups in particular to arrive at the ticket office at least 45 minutes before the time of the visit. Not before 8.30 a.m. for those with a 9.00 a.m. entrance..


Contact Center: +39 049 20 100 20 (operating Monday to Friday from 9 am to 7 pm, on Saturdays from 9 am to 6 pm, closed on Sundays and holidays).
Pre-booking is required. Reservations can be made up to the day before the visit if you choose to pay by credit card.

Padova Urbs Picta

Giotto, la Cappella degli Scrovegni e i cicli pittorici del Trecento. Per l'iscrizione nella Lista del Patrimonio Mondiale UNESCO.

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