Visitors who have not booked should check entry availability at the Museum ticket office.

The ticket office is about 100 metres from the Scrovegni Chapel.

Visitors, with their tickets, should reach the entrance of the air-conditioned waiting-room outside the Scrovegni Chapel 5 minutes before the visiting time printed on their tickets.

Late visitors will not be admitted into the Chapel, unless they book a new visit at another available time and pay again.

Only 25 people are admitted per visit.

Groups of maximum 25 people wait at the door to the air-conditioned waiting-room for 15 minutes, the time needed to stabilise the interior microclimate. They then enter the Chapel for another 15 minutes. Visits last a total of about 30 minutes.

Automatic access doors open only once on entrance and exit, to allow stabilisation of the interior microclimate.

Pets, bags, videocameras, cameras, food and drinks are not allowed inside the Chapel.

Cell phones should be kept in silent mode during the visit.

Inside the Scrovegni Chapel and Eremitani Civic Museum visitors are allowed to take photographs for personal or private use but only from a distance to the object (not touching it) and without the use of flash, incandescent lamps, tripods or other support.

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