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Reservation is compulsory.

Tickets are not refundable.

On-line reservations must be made at least 24 hours in advance. It is not possible to reserve for the same day.
It is possible to make reservation until the day before the visit if you pay by credit card. If you want to pay by bank transfer, the reservation should be made at least 3 days before the day of the visit calling the call-center. We count three days excluding the day of visit and the day of reservation. For example: if you want to visit the chapel on Friday, you should make reservation by the previous Monday.

How to pay:

1) reservations by phone through the Call Center

can be paid by bank transfer (bank details will be sent via e-mail) or credit card. We currently accept VISA, MASTERCARD and DINERS.

2) on-line bookings

Credit Card
payment may be made by credit card VISA, MASTERCARD, DINERS.

How to visit

Visitors who have not booked should check entry availability at the Museum ticket office.

The ticket office is about 100 metres from the Scrovegni Chapel.

The ticket office is situated at the entrance of the Eremitani Museum, its address is 8, Eremitani Square.

Visitors, with their tickets, should reach the entrance of the air-conditioned waiting-room outside the Scrovegni Chapel 5 minutes before the visiting time printed on their tickets.

Late visitors will not be admitted into the Chapel, unless they book a new visit at another available time and pay again.

Only 25 people are admitted per visit.

Groups of maximum 25 people wait at the door to the air-conditioned waiting-room for 15 minutes, the time needed to stabilise the interior microclimate. They then enter the Chapel for another 15 minutes. Visits last a total of about 30 minutes.

Automatic access doors open only once on entrance and exit, to allow stabilisation of the interior microclimate.

Pets, bags, food and drinks are not allowed inside the Chapel.

Cell phones should be kept in silent mode during the visit.

Inside the Scrovegni Chapel and Eremitani Civic Museum visitors are allowed to take photographs for personal or private use but only from a distance to the object (not touching it) and without the use of flash, incandescent lamps, tripods or other support.

We kindly remind our visitors that it is not possible to book for the same day. Tickets should be collected well in advance. Groups should show up 45 minutes prior to visit.



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