Information on Ticket Reservation

Please read the following information before making a reservation.

Pre-sale of tickets is compulsory. Reservation is compulsory. It is possible to make reservation until the day before the visit if you pay by credit card. If you want to pay by bank transfer, the reservation should be made at least 3 days before the day of the visit calling the call-center. We count three days excluding the day of the visit and the day of the reservation. For example: if you want to visit the chapel on Friday, you should make reservation by the previous Monday.

How to pay:

The first two following payment options (bank transfer and Italian postal giro) can be chosen only once you have phoned the call-center and received your reservation number.

call centre bookings

bank transfer

Name of bank: Banca Antonveneta
Branch: 290
Address: Via Verdi 15, 35121 Padova, ITALY
Credit to: Telerete Nordest S.r.l.

From Italy:

ABI: 05040 CAB: 12190 CIN: P - c/c: 3131049

From outside Italy:

IBAN CODE: IT 04 P 05040 12190 000003131049
SWIFT CODE: ANTBIT2P290

The call centre operator will assign you a reservation code, which must be specified as description of payment. Please confirm your reservation by faxing a copy of your payment receipt within two days, specifying your name and address (fax: +39 049 2010021)

postal giro

Account number: 19634484
Credit to: Telerete Nordest Srl
Description of payment: “reservation code" (assigned by call centre operator)
Please confirm your reservation by faxing a copy of your payment receipt within two days, specifying your name and address (fax: +39 049 2010021)

Credit Card

payment may be made by credit card (VISA or MASTERCARD only)

on-line bookings

Credit Card

payment may be made by credit card (VISA or MASTERCARD only)

Visitors who have not booked should check entry availability at the Museum ticket office.

The ticket office is about 100 metres from the Scrovegni Chapel.

Visitors, with their tickets, should reach the entrance of the air-conditioned waiting-room outside the Scrovegni Chapel 5 minutes before the visiting time printed on their tickets.

Late visitors will not be admitted into the Chapel, unless they book a new visit at another available time and pay again.

Only 25 people are admitted per visit.

Groups of maximum 25 people wait at the door to the air-conditioned waiting-room for 15 minutes, the time needed to stabilise the interior microclimate. They then enter the Chapel for another 15 minutes. Visits last a total of about 30 minutes.

Automatic access doors open only once on entrance and exit, to allow stabilisation of the interior microclimate.

Pets, bags, videocameras, cameras, food and drinks are not allowed inside the Chapel. Mobile phones must be switched OFF.

Tickets are not refundable.

[9] ON-LINE BOOKING